Frequently asked questions

For images we support GPT-Image (DALL-E 3), Stable Diffusion XL, and Flux Pro/Schnell via Replicate. For video we integrate with Kling, Sora, Veo 2, and Runway Gen3. For speech we use ElevenLabs Multilingual v2 and OpenAI TTS-1-HD.

Each operation costs a fixed number of credits: standard images cost 2 credits, HD images 5, ultra-quality 10. Short videos (5s) cost 20 credits, medium (10s) 40, long (30s) 60. Speech synthesis costs 1 credit per 1,000 characters. Credits from your monthly plan reset each billing period; purchased top-up credits never expire.

Monthly plan credits reset at the start of each billing cycle and do not roll over. However, any credits you purchase separately as one-time packs never expire and are used after your plan credits are exhausted.

Video generation typically takes 2–8 minutes depending on the provider and duration. You'll receive an in-app notification and can track progress in real time. You can also cancel a running job and receive a full credit refund.

Yes. All generated assets are stored in private S3-compatible storage and served via signed URLs that expire. No one else can access your generations. We do run content moderation checks before processing to ensure safety.

Yes — you own the content you generate. You may use images, videos, and audio commercially without restriction. Please review the individual model provider's terms for any additional limitations specific to their models.

We use Stripe for all payments, which supports Visa, Mastercard, American Express, and many local payment methods. All transactions are securely processed by Stripe — we never store card details.

Yes. You can cancel at any time from the Billing page. Your plan remains active until the end of the current billing period and will not renew. Any purchased credit packs remain in your account permanently.

Yes. The Free plan includes 50 credits per month — enough to generate roughly 25 standard images or a handful of short videos. No credit card required to sign up.

Not yet. A public API is on our roadmap for later this year. Sign up and follow our announcements to be notified when it launches.

ElevenLabs Multilingual v2 supports 28 languages including English, Spanish, French, German, Japanese, Korean, Chinese, Portuguese, Italian, and many more. OpenAI TTS supports the same with slightly different voice options.

You can reach us at support@olova.ai. Pro and Premium subscribers get priority response times. We also have documentation and a community Discord linked in the footer.